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Terms and Conditions

Terms and Conditions of Temporary Holiday Accommodation at Fawkes House

Fawkes Cottage & the Coach House

Deposit of 50% non-refundable is required to secure the booking. Payment of the rental deposit constitutes the client’s acceptance of these Terms and Conditions.Balance of the rental amount is payable on arrival.

Cancellation if caused by the client:

  1. Money paid is not refundable unless the accommodation is re-let for the entire period.
  2. If a refund is made due to the property being re-let then a $50 cancellation fee will apply. The owners will make every effort to ensure the property is available as booked.
  3. However the owners reserve the right to make alterations to bookings due to unforeseen circumstances.

Responsibility

To maintain a good standard for our guests we require certain conditions to be complied with. We appreciate most guests respect our property but the occasional abuse has required that we state the following conditions:

Number of Guests should not exceed the number stated on the Confirmation Notice or subsequently agreed in writing or email. Fees will apply for excess guests not agreed with the owners in advance.

All Parties and Functions are strictly prohibited. The price charged is for domestic use only and not commercial. Accordingly this rate does not allow for the extra wear associated with functions in terms of cleaning, garbage removal, wear and tear, repairs etc. Use contrary to this may result in additional payments.

Damage, Breakages, Theft and Loss are the tenant’s responsibility during their stay.

No smoking inside accommodation.

Departure

The property should be left in a similar state to its condition on arrival.

Checkout time is midday, to allow time to prepare property for next guests.

We reserve the right to charge an additional cleaning fee if necessary.

The owners take no responsibility for the loss of or damage to tenant’s personal property.

Gift Vouchers

All gift vouchers must be fully redeemed within 12 months from the date of purchase. Accomodation can be booked outside of the 12 month period so long as the voucher is redeemed within that period.

If the face value of the voucher is not fully redeemed, amounts in excess of $50 can be carried forward so long as amounts are redeemed within 12 months or original purchase. Amounts under $50 cannot be carried forward and will be forfieted.