Fawkes House Core Values
- Guests first
- Excellence in everything
- Value staff
- Seek innovation
- Act with integrity
Fawkes House Vision
- Fawkes House will be the best, luxury, boutique, hosted accommodation provider in Western Australia, with unrivaled personalization of product and services for all guests.
- Fawkes House will achieve tourism excellence across all aspects of operation; with outstanding reviews, and significant return customer numbers.
- All guests will become ambassadors for Fawkes House; actively promoting the excellent tourism experience to friends, family and colleagues.
- Fawkes House will be an exceptionally well maintained, significant, heritage, landmark property with its natural environment intact and flourishing.
Fawkes House Mission Statement
- Create exceptional, unique, highly personalized, memorable experiences for all our guests.Make every guest feel special, valued and appreciated with their every need anticipated and cared for.
- Deliver consistent service excellence that is welcoming, genuine, caring, truly engaging, with impeccable attention to detail.
- Exceed guests’ expectations always, in all aspects of our hosted accommodation.
- Create a caring and dynamic workplace for all staff: providing structure that reflects Fawkes House core values, nurturing and developing talents, empowering ideas and providing honest constructive feedback in a sensitive manner.
- Curate the natural environment and heritage listed property for the future in a sensitive and sustainable manner.
- Partner with and support the local community by active involvement in the Kalamunda Chamber of Commerce, contributing to local charities and purchasing local.